🌾Custom Checkout Fields

This page explains how to create, manage, and get the most from custom checkout fields on your events.

Checkout Fields are extra customizable fields used to collect important information during checkout. You can create as many as you'd like, and arrange and edit however best suits your needs.

Creating a new field

To create a new field, navigate to the "Checkout Fields" dropdown on the left-hand sidebar and select Edit Fields. From there, click the big blue Add New Checkout Field in the upper right corner. You'll then be presented by the creation form:

Direct link: Custom Checkout Fields

Create a new field form

Here you have a few options:

• A dropdown where you can select which shows, classes, or tags you want to assign this field to.

• A dropdown to select a Field Type. The three types of fields are:

  • Text Input: Used for freeform text input. Great for names or other general information.

  • Checkbox: Used to opt in or out of things. Great for consents or opting into additional things.

  • Dropdown: Used to list per-defined options. Great for having the user select things such as how they heard about your event or selecting something specific.

• A checkbox to make the field required to submit an answer

• Field name

• Field description (optional)

You can also pause, activate, or archive a field.

Managing fields

Once you've created a few fields, you'll see them populated in tables:

View your custom fields

Here you can easily view, edit, and manage your fields.

Field Order

You can easily arrange your fields to appear in a specific order by simply clicking and dragging the far-left four-way arrow icon.

Viewing Submissions

Once you've added a few fields and people have submitted answers to them, they'll appear in the Submissions section of the "Checkout Field" dropdown on the left-hand side. Here you can filter and export.

Direct link: Custom Field Submissions

Exporting

In addition to exporting submissions on the "Checkout Field Submissions" page, submissions are also included on the Ticket and Registration exports.