πŸ—“οΈEditing Specific Dates in a Series

Customize individual dates within a recurring show or class β€” change the title, image, or pricing for specific performances without affecting the rest of the series.

When you run a recurring show or class, sometimes a particular date needs its own identity. Maybe one night features a guest performer, a holiday edition has special pricing, or a single session covers a different topic. Edit Specific Dates lets you customize individual occurrences within a series β€” changing the title, description, venue, images, pricing, or confirmation email for just that date β€” while everything else continues to inherit from the original event.

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This feature is for recurring events only. If your event is set to "Once," there are no additional dates to customize. Edit Specific Dates appears on the edit screen for events with a Daily, Weekly, or Monthly schedule, or events with multiple dates added via + Add Dates.

🎬 Watch: Editing specific dates in a series


How It Works

When you edit a specific date, CrowdWork creates a date-level override for that occurrence. Here's what that means in practice:

What you can customize per date:

  • Name β€” Give a specific performance its own title (e.g., "Friday Late-Night Special")

  • Description β€” Write a unique description for that date

  • Venue β€” Assign a different venue, or toggle the "Venue Only" display setting

  • Poster Images β€” Upload different images for that date

  • Pricing β€” Override cost tiers (including tier names, prices, quantities, open/close windows, and passwords), set a different Maximum Global Quantity or Maximum Purchase Quantity, or toggle Pay What You Want on or off

  • Confirmation Email β€” Customize the confirmation email content patrons receive for that date

What stays the same:

Everything you don't explicitly change on a specific date continues to use the original event's settings β€” sales window, access controls, categories, and scheduling details carry over automatically.

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Editing a Specific Date

Navigation: Dashboard β†’ Shows (or Classes) β†’ Edit your event

  1. Open the event you want to modify and click Edit

  2. On the edit screen, click the Edit Specific Dates button

  3. You'll see a list of upcoming dates for this event. Select the date you want to customize.

  4. Make your changes β€” update the name, description, venue, images, pricing, or confirmation email

  5. Save your changes

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Past dates: The date list focuses on upcoming performances but also includes a few recent past dates, in case you need to review or adjust a recent override.

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How Overrides Appear Elsewhere

Once a date has been customized, the overridden values flow through to the rest of CrowdWork:

For patrons:

  • The purchase flow displays the overridden name, description, images, and pricing for that date

  • Confirmation emails reflect the customized details

  • Patrons see the experience you've tailored for that specific performance

For admins:

  • Orders: When a patron purchases a ticket or registration for an overridden date, the order shows the overridden title as the line item. The original event name is preserved in the order details so you can always trace it back to the series.

  • Filtering: Searching or filtering by the original event name returns orders for all dates in the series, including overridden ones. You don't need to search separately for each customized date.

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Tip: If you edit a date after tickets have already been sold for it, existing orders will reflect the updated information. Keep this in mind when making changes to dates that already have purchases.


Removing an Override

If you no longer need a date to be customized, you can remove the override to revert that date back to the original event's settings:

  • Open the event

  • Click the blue Edit Specific Dates button

  • Select the date(s) you wish to reset back to the defaults

Customizations are cleared immediately for the selected events.

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Common Use Cases

Guest performers or special editions β€” Keep your regular weekly show running as-is but give the night with a guest headliner its own title and poster image.

Holiday or themed performances β€” Run a "New Year's Eve Special" with premium pricing on one date without creating a separate event or disrupting the rest of your series.

Variable class topics β€” If each session in a recurring class covers a different subject, give each date its own title so students know what to expect before purchasing.

Promotional pricing for a single date β€” Offer a discounted "preview night" or a premium "opening night" tier on just one occurrence.


FAQs

chevron-rightWhat can I customize on a specific date?hashtag

You can override the name, description, venue (including the Venue Only display toggle), poster images, pricing (cost tiers, Maximum Global Quantity, Maximum Purchase Quantity, and Pay What You Want), and the confirmation email content. Everything else β€” sales window, access controls, categories, and scheduling β€” stays shared across all dates in the series.

chevron-rightWhat happens to existing orders if I change an override?hashtag

Existing orders will reflect the updated override information. If you change the title on an overridden date, orders for that date will display the new title.

chevron-rightCan I search for orders from an overridden date?hashtag

Yes. Filtering by the original event name returns all orders across the series, including those for overridden dates. You don't need to search by the overridden title separately.

chevron-rightDoes this work for both shows and classes?hashtag

Yes. Edit Specific Dates is available for any recurring event β€” shows and classes alike.


Task
Guide

Create a recurring show or class

Move a patron to a different date

Exchange a patron to a different event

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