📬Setting Up Notifications

This guide provides detailed instructions on how to create and manage notifications within the CrowdWork admin dashboard to monitor important events related to shows, classes, and tags.

Notifications in the admin Dashboard menu

Want to get an email when a special show sells out? Need to email a guest teacher every time someone registers for a particular class? Our Notifications feature is a powerful tool that allows you stay on top of your shows and classes. Let's learn how it works!

Accessing Notifications

To begin managing notifications...

1. Click Notifications in the dashboard admin menu.

2. You will be presented with your list of notifications. If you haven't created any notifications yet, don't worry! You can easily set one up by clicking the blue + Create New Notification button.

   

Direct link: Notifications Dashboard

Understanding Notifications

Notifications in CrowdWork are automated alerts triggered by specific actions. They consist of the following components:

• Trigger: An action that activates the notification.

• Event(s): The specific show, class, or tag to monitor.

• Email(s): The designated email addresses to receive notifications.

Creating or Editing a Notification

When you create a new notification or edit an existing one, you will use the Notification Form. Here's how to fill in its key components:

1. Notification Trigger

   • Select a trigger from the dropdown menu that will activate your notification.

   • Currently available triggers include:

     • Purchase: Sends a notification when a purchase is made.

     • Sold Out: Sends a notification when an event is sold out.

   • If you need other triggers for your workflow, please let us know.

2. Event Selection

   • Begin typing to search for and select specific shows, classes, or tags.

   • You can also choose:

     • All Classes or All Shows to monitor all events of a specific type.

     • Specific shows or classes by entering their names.

     • Tags, which monitors all events associated with selected tags.

   • Feel free to select any combination of events to monitor.

3. Email Notification To

   • Type email addresses and press enter to add them to your notification list.

Notifications Overview List

Once you've saved your new notification, you'll return to your list of notifications. This list provides the following details:

• Show or Class: The name of the show or class.

• Trigger: The action that activates the notification.

• Recipients: The email addresses the notification will be sent to.

• Type: The method of notification (currently email).

• Status: Indicates if the notification is active.

• Edit: A link to modify the notification.

To edit a notification, click the "Edit" link in the far-right column. Clicking on a show, class, or tag name in bold will take you to the details for that related item.

Options when editing an Active Notification

Options when editing a Paused Notification

Editing a Notification

When you edit a notification, the form resembles the creation form, but with additional options at the top:

• Status Label: This indicates whether the notification is "Paused" or "Active."

• Toggle Buttons: You have the option to toggle between Paused/Active.

• Delete Button: Optionally, delete the notification if it's no longer needed.

So, go ahead and give it a try. If you have any questions or feedback, please feel free to contact our support team anytime.