🔗Where Everything Lives in Your Account
Direct links to your orders, tickets, class registrations, memberships, and payment methods on CrowdWork — go straight to the page you need instead of hunting for it.
Everything you've bought through CrowdWork lives in one account, no matter how many different theatres you bought from. Each page below has its own address, so you can go straight there rather than clicking through menus.
Your Account Pages
Orders — crowdwork.com/account Every purchase you've made, newest first. Open an order to see its receipt, resend the confirmation email, or check a payment plan's schedule. This is also the account home page.
Tickets — crowdwork.com/account/tickets Your show tickets, grouped by the theatre you bought them from.
Classes — crowdwork.com/account/registrations Every class you're registered for. Listed as Classes in the account sidebar.
Memberships — crowdwork.com/account/memberships Your active memberships and their renewal dates. Pause or cancel a membership from here.
Payment Methods — crowdwork.com/account/payment-methods The cards on file for your memberships and payment plans. Add a card, or replace one that expired or was declined.
Card expired or a payment declined? That's the most common reason people come looking, and you can fix it yourself in about a minute — see Update the Card on File for a Membership or Payment Plan.
One Account, Every Theatre
These pages show everything you hold across every theatre you've bought from — you don't switch between theatres, and you don't need a separate address for each one. Your cards on the Payment Methods page are grouped under the theatre they belong to, and your tickets and registrations name the theatre they're for.
If a Page Looks Empty
If a page shows nothing and you're sure you should see something there, it's almost always one of these two:
You're signed in with a different email address. If you bought with one address and later created your account with another, your purchases sit under the first one. Check the address on your order confirmation email, then sign in with that.
Your purchase isn't connected to your account yet. This one you can't fix from your side — contact CrowdWork support and include the email address you used when you bought. That's usually all it takes to sort out.
Changing Your Email or Password
Both live in Settings, reached by clicking your email address at the top right of any account page. The FAQs for Ticket Holders guide walks through both, along with what to do about a confirmation email you never received.
Things Only the Theatre Can Do
Your account is for viewing and for keeping your payment details current. For anything that changes a purchase, contact the theatre you bought from directly — they can act on it immediately, where we'd only end up passing the message along. That includes:
Refunds and exchanges
Moving your ticket to a different date
Pausing, rescheduling, or cancelling the remaining installments on a payment plan
Anything about the event itself
Their contact details are on your order confirmation email and on the event page where you bought.
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