# CrowdWork Documentation

## CrowdWork Docs

- [FAQs for Ticket Holders](https://docs.crowdwork.com/for-ticket-holders/readme.md): Welcome to our frequently asked questions (FAQs) section for ticket holders. We hope to provide you with helpful information to enhance your experience with CrowdWork.
- [Member's Guide to Memberships](https://docs.crowdwork.com/for-ticket-holders/members-guide-to-memberships.md): Welcome to the club! This guide explains how your new subscription works and how to get the absolute most out of this awesome perk.
- [Patron's Guide to Payment Plans](https://docs.crowdwork.com/for-ticket-holders/patrons-guide-to-payment-plans.md): Learn how to view and manage your payment plans!
- [Setup Your Theatre Account](https://docs.crowdwork.com/for-theatres/setup-your-theatre-account.md): Start here! This page describes how to create a new CrowdWork (formerly Fourth Wall Tickets) account, including connecting to Square, creating shows or classes, and customizing your theatre details.
- [Connecting Your Square Account](https://docs.crowdwork.com/for-theatres/setup-your-theatre-account/connecting-your-square-account.md): This page describes how to connect your Square account to your CrowdWork account.
- [Understanding CrowdWork Fees](https://docs.crowdwork.com/for-theatres/setup-your-theatre-account/understanding-crowdwork-fees.md): How CrowdWork's fee structure works — including standard transaction fees, who pays them, how to change your fee settings, and Special Feature pricing.
- [Creating a Show or Class](https://docs.crowdwork.com/for-theatres/creating-a-show-or-class.md): This page describes how to create, manage, duplicate, or delete a show or class.
- [Editing Specific Dates in a Series](https://docs.crowdwork.com/for-theatres/editing-specific-dates-in-a-series.md): Customize individual dates within a recurring show or class — change the title, image, or pricing for specific performances without affecting the rest of the series.
- [Customizing Your Theatre Settings](https://docs.crowdwork.com/for-theatres/customizing-your-theatre-settings.md): This page describes how to customize your theatre details.
- [Using the Rich Text Editor](https://docs.crowdwork.com/for-theatres/using-the-rich-text-editor.md): Learn how to use the rich text editor in CrowdWork to format descriptions, add images, embed YouTube or Vimeo videos, and attach files.
- [Embedding a Widget](https://docs.crowdwork.com/for-theatres/embedding-a-widget.md): This page describes how to embed CrowdWork widgets into your website.
- [Tracking Pixels & Conversion Events](https://docs.crowdwork.com/for-theatres/tracking-pixels-and-conversion-events.md): Set up tracking pixels from Google, Meta, TikTok, and other platforms to measure ad performance, track conversions, and build retargeting audiences from your CrowdWork checkout flows.
- [Tags](https://docs.crowdwork.com/for-theatres/tags.md): Understand how to get the most from Tags and how they can help you manage your events
- [Conditional Enrollments](https://docs.crowdwork.com/for-theatres/conditional-enrollments.md): Require patrons to meet prerequisites before they can purchase a show or class, using tags granted at checkout.
- [Custom Checkout Fields](https://docs.crowdwork.com/for-theatres/custom-checkout-fields.md): This page explains how to create, manage, and get the most from custom checkout fields on your events.
- [Setting Up Point of Sale (POS)](https://docs.crowdwork.com/for-theatres/setting-up-point-of-sale-pos.md): Welcome to the CrowdWork POS (Point-of-Sale) app guide. This article will walk you through setting up and using our free companion mobile app for your theater's in-person ticketing.
- [Square Hardware Compatibility Guide](https://docs.crowdwork.com/for-theatres/setting-up-point-of-sale-pos/square-hardware-compatibility-guide.md)
- [Managing Admissions](https://docs.crowdwork.com/for-theatres/managing-admissions.md): Learn how to view, edit, and manage ticket and class admissions from the event overview page, including moving patrons between dates, using Standby status, and contacting attendees.
- [Adding Tickets for a Patron](https://docs.crowdwork.com/for-theatres/adding-tickets-for-a-patron.md): How to add tickets or class registrations directly from a customer's profile in the Dashboard, including how to collect payment by card or cash for phone sales and off-site transactions.
- [Managing Exchanges](https://docs.crowdwork.com/for-theatres/managing-exchanges.md): This page explains how to move customers and students between different shows, classes, or dates.
- [Issuing Complimentary Tickets (Comps)](https://docs.crowdwork.com/for-theatres/issuing-comps.md): How to issue complimentary (comp) tickets in CrowdWork — via the POS app, directly from a customer's profile in the Dashboard, a 100% discount code, or a free membership.
- [Issuing Refunds](https://docs.crowdwork.com/for-theatres/issuing-refunds.md): This guide will walk you through the process of issuing refunds from various screens within the CrowdWork platform.
- [Helping Your Patrons](https://docs.crowdwork.com/for-theatres/helping-your-patrons.md): A troubleshooting playbook for theatre admins — resolve the most common patron issues quickly and directly from your Dashboard.
- [Exporting Your Data](https://docs.crowdwork.com/for-theatres/exporting-your-data.md): Learn how to export your sales data, patron lists, tickets, registrations, and checkout field submissions from your CrowdWork dashboard.
- [Managing Staff & Users](https://docs.crowdwork.com/for-theatres/managing-staff-and-users.md): This page describes how to manage multiple users within your CrowdWork account.
- [Custom Permissions](https://docs.crowdwork.com/for-theatres/managing-staff-and-users/custom-permissions.md): Custom permissions let you build a tailored access level for any user — scoped to specific events and only the features they actually need.
- [Setting Up Discount Codes](https://docs.crowdwork.com/for-theatres/setting-up-discount-codes.md): This page describes how to create and use discount codes.
- [Setting Up Donations](https://docs.crowdwork.com/for-theatres/setting-up-donations.md): Accept donations from your patrons at checkout, on a dedicated public Donations page, or both. Configure where donations appear, customize your campaign message, and track contributions over time.
- [Setting Up Gift Cards](https://docs.crowdwork.com/for-theatres/setting-up-gift-cards.md): This help article walks through how theatre managers and patrons can create and use gift cards within the CrowdWork system.
- [Setting Up Bundles](https://docs.crowdwork.com/for-theatres/setting-up-bundles.md): Learn how to create and manage bundles — grouping shows and/or classes together so patrons can purchase multiple event tiers in a single transaction at a set price.
- [Setting Up Memberships](https://docs.crowdwork.com/for-theatres/setting-up-memberships.md): Explore setting up and managing membership plans – a fantastic way to give your patrons easy access to shows and classes while creating steady, predictable revenue for your theatre.
- [Setting Up Notifications](https://docs.crowdwork.com/for-theatres/setting-up-notifications.md): This guide provides detailed instructions on how to create and manage notifications within the CrowdWork admin dashboard to monitor important events related to shows, classes, and tags.
- [Setting Up Payment Plans](https://docs.crowdwork.com/for-theatres/setting-up-payment-plans.md): Learn how to setup and use Payment Plans to lower the barrier of cost to your classes, workshops, and even shows!
- [Setting Up Waitlists](https://docs.crowdwork.com/for-theatres/setting-up-waitlists.md): Learn how to use CrowdWork's native waitlist feature to capture demand for sold-out events and easily notify patrons when spots become available.
- [CrowdWork Academy](https://docs.crowdwork.com/the-academy/crowdwork-academy.md): Become a CW All-Star in the Academy.
- [Getting Started with CrowdWork](https://docs.crowdwork.com/the-academy/crowdwork-academy/getting-started-with-crowdwork.md): A Quick Start Guide for Theatres
- [Ⓜ️ Memberships: Quick Start Guide](https://docs.crowdwork.com/the-academy/crowdwork-academy/memberships-quick-start-guide.md): Here's a simple guide for getting started with our Memberships feature. Follow along to create subscription plans that give your patrons access to the events you select.
- [Waitlists: Never Turn Away a Patron](https://docs.crowdwork.com/the-academy/crowdwork-academy/waitlists-never-turn-away-a-patron.md)
- [Selling Tickets to Livestream Events](https://docs.crowdwork.com/the-academy/crowdwork-academy/selling-tickets-to-livestream-events.md): How to use CrowdWork's ticketing features to sell access to livestreamed performances, including streaming-only and hybrid in-person/virtual events.
- [Tips, Tools & Resources for Your Theatre](https://docs.crowdwork.com/the-academy/crowdwork-academy/tech-tips-and-tricks.md): Practical tips for getting more out of CrowdWork and the everyday tools around it — starting with how to create a QR code for any page you want patrons to find.
- [Embedding Widgets on Specific Platforms](https://docs.crowdwork.com/the-academy/crowdwork-academy/embedding-widgets-on-specific-platforms.md): This page provides help for easily adding your events to websites on popular platforms.
- [WordPress – Embed Guide](https://docs.crowdwork.com/the-academy/crowdwork-academy/embedding-widgets-on-specific-platforms/wordpress-embed-guide.md): This page gives instructions for embedding CrowdWork widgets on a WordPress website.
- [WordPress Page Builders – Embed Guide](https://docs.crowdwork.com/the-academy/crowdwork-academy/embedding-widgets-on-specific-platforms/wordpress-page-builders-embed-guide.md): This page gives instructions for embedding CrowdWork widgets on WordPress sites using popular page builders like Elementor, Divi, Beaver Builder, and others.
- [Ghost - Embed Guide](https://docs.crowdwork.com/the-academy/crowdwork-academy/embedding-widgets-on-specific-platforms/ghost-embed-guide.md): This page gives instructions for embedding CrowdWork widgets on a Ghost website.
- [GoDaddy Site Builder - Embed Guide](https://docs.crowdwork.com/the-academy/crowdwork-academy/embedding-widgets-on-specific-platforms/godaddy-site-builder-embed-guide.md): This page gives instructions for embedding CrowdWork widgets on a GoDaddy Website Builder site.
- [Google Sites - Embed Guide](https://docs.crowdwork.com/the-academy/crowdwork-academy/embedding-widgets-on-specific-platforms/google-sites-embed-guide.md): This page gives instructions for embedding CrowdWork widgets on a Google Sites website.
- [Shopify - Embed Guide](https://docs.crowdwork.com/the-academy/crowdwork-academy/embedding-widgets-on-specific-platforms/shopify-embed-guide.md): This page gives instructions for embedding CrowdWork widgets on a Shopify store.
- [Squarespace - Embed Guide](https://docs.crowdwork.com/the-academy/crowdwork-academy/embedding-widgets-on-specific-platforms/squarespace-embed-guide.md): This page gives instructions for embedding CrowdWork widgets on a Squarespace website.
- [Weebly - Embed Guide](https://docs.crowdwork.com/the-academy/crowdwork-academy/embedding-widgets-on-specific-platforms/weebly-embed-guide.md): This page gives instructions for embedding CrowdWork widgets on a Weebly website.
- [Wix - Embed Guide](https://docs.crowdwork.com/the-academy/crowdwork-academy/embedding-widgets-on-specific-platforms/wix-embed-guide.md): This page gives instructions for embedding CrowdWork widgets on a Wix website.
- [Webflow - Embed Guide](https://docs.crowdwork.com/the-academy/crowdwork-academy/embedding-widgets-on-specific-platforms/webflow-embed-guide.md): This page gives instructions for embedding CrowdWork widgets on a Webflow website.
- [Contacting Support](https://docs.crowdwork.com/contacting-support.md): This page describes how to contact the CrowdWork Support team.
- [Request a Feature](https://docs.crowdwork.com/request-a-feature.md)
- [Two-Factor Authentication (2FA)](https://docs.crowdwork.com/account-and-security/two-factor-authentication-2fa.md): Secure your CrowdWork account with two-factor authentication (2FA). This guide walks through enabling, using, and managing 2FA for enhanced account security