📚
CrowdWork Documentation
  • For Ticket Holders
    • 🍟FAQs for Ticket Holders
    • 🍰Members Guide to Memberships
    • ⏰Patrons Guide to Payment Plans
  • For Theatres
    • 👋Setup Your Theatre Account
      • 💳Connecting Your Square Account
    • 🪄Creating a Show or Class
    • 🏠Customizing Your Theatre Settings
    • 🗓️Embedding a Widget
    • 🏷️Tags
    • 🌾Custom Checkout Fields
    • 📱Setting Up Point of Sale (POS)
    • 🔄Managing Exchanges
    • 💸Issuing Refunds
    • 😎Managing Staff & Users
    • 🤑Setting Up Discount Codes
    • 🎁Setting Up Gift Cards
    • 👥Setting Up Memberships
    • 📬Setting Up Notifications
    • ⏰Setting Up Payment Plans
  • The Academy
    • 🏆CrowdWork Academy
      • 🏃Getting Started with CrowdWork
      • Ⓜ️Memberships: Quick Start Guide
      • ⏳Waitlists: Never Turn Away a Patron
  • ❓Contacting Support
  • 💡Request a Feature
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On this page
  • What are Payment Plans?
  • Viewing Current Plans
  • Update your Payment Method

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  1. For Ticket Holders

Patrons Guide to Payment Plans

Learn how to view and manage your payment plans!

PreviousMembers Guide to MembershipsNextSetup Your Theatre Account

Last updated 8 days ago

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What are Payment Plans?

Payment Plans are an optional method for customers to break up payments into smaller installments over time. For example, instead of a $100 payment, they can decide to split into four $25 payments over time. This can help with purchasing specific shows or classes that might otherwise not be able to be afforded in one payment. The amount and number of installments can be decided by you, along with which specific shows and classes you want to allow to be purchased via a plan.

Don't forget to check your email's inbox! That's how we'll let you know about payments or issues charging your card on file.

Viewing Current Plans

After enrolling with a plan, you can view them by visiting the specific Order from your Account page.

To access your account page, simply . If you've already created an account and want to access it, simply and ensure you're on the account page by selecting it from the upper-right dropdown (where your email is listed).

We'll try to charge your payment three times, each time with 24 hours between. If by the third attempt we can't charge your card on file, we'll cancel the payment and the theatre will be alerted.

Update your Payment Method

If you want to update your current payment method on file, on the left-hand sidebar on the Account page, click "Payment Methods". From there you can easily update the card you have on file!

Then click "Replace Card" and you can update your payment method:

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