📚
CrowdWork Documentation
  • For Ticket Holders
    • 🍟FAQs for Ticket Holders
    • 🍰Members Guide to Memberships
    • ⏰Patrons Guide to Payment Plans
  • For Theatres
    • 👋Setup Your Theatre Account
      • 💳Connecting Your Square Account
    • 🪄Creating a Show or Class
    • 🏠Customizing Your Theatre Settings
    • 🗓️Embedding a Widget
    • 🏷️Tags
    • 🌾Custom Checkout Fields
    • 📱Setting Up Point of Sale (POS)
    • 🔄Managing Exchanges
    • 💸Issuing Refunds
    • 😎Managing Staff & Users
    • 🤑Setting Up Discount Codes
    • 🎁Setting Up Gift Cards
    • 👥Setting Up Memberships
    • 📬Setting Up Notifications
    • ⏰Setting Up Payment Plans
  • The Academy
    • 🏆CrowdWork Academy
      • 🏃Getting Started with CrowdWork
      • Ⓜ️Memberships: Quick Start Guide
      • ⏳Waitlists: Never Turn Away a Patron
  • ❓Contacting Support
  • 💡Request a Feature
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  • 🏛️ For Theatre Owners and Administrators
  • Have an Idea to Make CrowdWork Better? Send a Feature Request!

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Contacting Support

This page describes how to contact the CrowdWork Support team.

PreviousWaitlists: Never Turn Away a PatronNextRequest a Feature

Last updated 2 months ago

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Important Note for Ticket Holders and Students

🎟️ If you purchased a ticket or class...

Save yourself a step and contact the theatre first! For exchanges, refunds, and questions about your tickets or events, you'll need to contact the theatre directly. Theatres manage their own ticket policies and have the tools to help you immediately.

CrowdWork provides the technology, but only your theatre can:

• Process refunds or exchanges • Answer questions about specific shows or classes • Resolve issues with your tickets or registrations • Provide venue information or policies

🏛️ For Theatre Owners and Administrators

  1. Select Email Support at the bottom of the Dashboard menu.

  2. Select a Category, enter your Message, click Submit.

  3. Rest easy and we'll get to work!

Here to help!

The easiest way to contact us is from your CrowdWork:

Have an Idea to Make CrowdWork Better?

We're a small team and we try to respond to every message within 48 hours. For the quickest response, contact us from your account Dashboard. But if needed, you can always send us an email to:

❓
Dashboard
Send a Feature Request!
support@crowdwork.com
Email Support in the Dashboard menu