> For the complete documentation index, see [llms.txt](https://docs.crowdwork.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.crowdwork.com/the-academy/crowdwork-academy/getting-started-with-crowdwork.md).

# Getting Started with CrowdWork

## 🎭 Your CrowdWork Playbill

*A guide to tonight's features. Running Time: \~15 minutes*

{% hint style="info" %}
💡 **Stage Direction**: Click any item to jump to that section!
{% endhint %}

{% stepper %}
{% step %}
**Act I: Setting the Stage**

* [ ] 🎟️ [Create Your Account](#create-your-account-and-enable-payments)
* [ ] 🎨 [Customize Your Theatre](#customize-your-theatre)
* [ ] [📱 Set Up Our POS Mobile App](#set-up-our-pos-mobile-app)
  {% endstep %}

{% step %}
**Act II: The Main Performance**

* [ ] [<mark style="background-color:purple;">🎭</mark> <mark style="background-color:purple;">**Create Shows**</mark>](#create-shows)
  * *One-Time Shows*
  * *Weekly Shows*
  * *Monthly Shows*
* [ ] [<mark style="background-color:green;">📚</mark> <mark style="background-color:green;">**Create Classes**</mark>](#create-classes)
  * *Multi-Session Programs*
  * *One-Off Workshops*
  * *Recurring Drop-in Classes*
    {% endstep %}

{% step %}
**Act III: Special Effects**

* [ ] [💰 Pricing Strategies](#pricing-strategies)
* [ ] [🏷️ Discount Codes](#discount-codes)
* [ ] [🎁 Gift Cards](#gift-cards)
* [ ] [📦 Bundles](#bundles)
* [ ] [⏳ Waitlists](#waitlists)
* [ ] [🧑‍🎨 Giving Your Staff Access](#giving-your-staff-access)
  {% endstep %}

{% step %}
**Encore**

* [ ] [📖 Helpful Links](https://docs.crowdwork.com/the-academy/crowdwork-academy/getting-started-with-crowdwork#helpful-links)
* [ ] [🗺️ Navigation Quick Reference](#navigation-quick-reference)
  {% endstep %}
  {% endstepper %}

***

## Welcome to CrowdWork!

Let's get your theatre up and running with our platform. This guide breaks down the essentials into bite-sized pieces - tackle them one at a time at your own pace. Go from zero to ticket sales in 15 minutes!

***

### Initial Setup

<details>

<summary>🎟️ Create Your Account &#x26; Enable Payments</summary>

***Navigation**: <mark style="color:blue;background-color:blue;">Dashboard → Theatre → Theatre Details</mark>*

> **Direct link:** [Create Your Free Account](https://www.crowdwork.com/users/sign_up)

1. Create your free account at [crowdwork.com/users/sign\_up](https://www.crowdwork.com/users/sign_up)
2. Enter your theatre details and timezone
3. Connect your Square account for payment processing
   * Don't have Square? Create a free account
   * Instant deposits to your account
   * Simple pricing: $1 per ticket + standard card processing
   * Free tickets and cash sales have no fees

💡 **Pro Tip**: Want step-by-step instructions? Check out our [complete setup guide](https://docs.crowdwork.com/for-theatres/setup-your-theatre-account).

</details>

<details>

<summary>🎨 Customize Your Theatre</summary>

***Navigation**: <mark style="color:blue;background-color:blue;">Dashboard → Theatre → Theatre Details</mark>*

> **Direct link:** [Theatre Settings](https://crowdwork.com/dashboard/theatres/0/edit)

1. Upload your logo
2. Add your address
3. Set default event descriptions
4. Configure sales windows
5. Set global blackout dates

Need a little more detail? Visit our [complete customization guide](https://docs.crowdwork.com/for-theatres/customizing-your-theatre-settings).

</details>

<details>

<summary>📱 Set Up Our POS Mobile App</summary>

***Navigation**: <mark style="color:blue;background-color:blue;">Dashboard → Theatre → Point-of-Sale</mark>*

> **Direct link:** [POS Settings](https://crowdwork.com/dashboard/pos-settings)

**Get our free POS app to manage in-person sales and check-ins:**

1. Download the CrowdWork POS app *(if it says "Fourth Wall Tickets" don't worry, that's our old name and it just hasn't updated in the app stores yet!)*
   * [<img src="/files/9Ni9cCmISr4iLbx8RR4H" alt="" data-size="line"> Available on Apple App Store for iOS](https://apps.apple.com/us/app/fourth-wall-tickets/id6444920144)
   * [<img src="/files/aBdtrsmEz9pqwN8Jo2uf" alt="" data-size="line"> Available on Google Play for Android](https://play.google.com/store/apps/details?id=com.fourthwalltickets\&gl=US)
2. Quick Setup
   * Sign in with your CrowdWork account
   * Connect a [compatible Square card reader](https://docs.crowdwork.com/for-theatres/setting-up-point-of-sale-pos/square-hardware-compatibility-guide) (optional)
   * You're ready to sell!
3. Key Features
   * Sell tickets in person
   * Accept credit cards or cash
   * Scan and check in ticket holders
   * View real-time sales data
   * Process refunds

💡 **Pro Tip**: Perfect for front-of-house staff! [Create user accounts](/for-theatres/managing-staff-and-users.md) with limited box office access.

[Full POS setup guide available here](https://docs.crowdwork.com/for-theatres/setting-up-point-of-sale-pos)

</details>

***

### Creating Events

<details>

<summary><mark style="background-color:purple;">🎭 <strong>Create Shows</strong></mark></summary>

***Navigation**: <mark style="color:blue;background-color:blue;">Dashboard → Shows → + Add New Show</mark>*

> **Direct links:** [View All Shows](https://crowdwork.com/dashboard/shows) | [+ Create New Show](https://crowdwork.com/dashboard/shows/new)

**Example: One-Time Shows**

*Perfect for special events, guest artists, or single performances*

1. Select "Once" from Occurs dropdown
2. Set show date and time
3. Choose pricing:
   * Single price for all tickets
   * Multiple price tiers
   * Pay what you want option

**Example: Weekly Shows**

*Ideal for regular performances or recurring events*

1. Select "Weekly"
2. Set first show date/time
3. Optionally set end date
4. Add any blackout dates

**Example: Monthly Shows**

*Great for regular showcases or monthly specials*

1. Select "Monthly"
2. Choose week position (First/Second/Third/Fourth/Last)
3. Pick day of week
4. Set time

Want more scheduling options? See our [complete scheduling guide](https://docs.crowdwork.com/for-theatres/creating-a-show-or-class).

</details>

<details>

<summary><mark style="background-color:green;">📚 <strong>Create Classes</strong></mark></summary>

***Navigation**: <mark style="color:blue;background-color:blue;">Dashboard → Classes → + Add New Class</mark>*

> **Direct links:** [View All Classes](https://crowdwork.com/dashboard/classes) | [+ Create New Class](https://crowdwork.com/dashboard/classes/new)

**Example: Multi-Session Classes**

*Perfect for workshops, training programs, or series*

1. Check "Dates are purchased as a grouped package"
2. Add all session dates
3. Set program pricing
4. Optionally add capacity limits

**Example: Drop-in Classes**

*Ideal for ongoing classes with flexible attendance*

1. Set up as recurring events
2. Keep individual date purchase enabled
3. Configure pricing per session
4. Optional: Set capacity limits

**One-Off Workshops**

*Perfect for guest teachers, special topics, or introductory sessions*

1. Select "Once" from Occurs dropdown
2. Set single date and time
3. Choose pricing structure:
   * Single price for all students
   * Multiple tiers (e.g., Early Bird, Regular)
4. Optional: Set capacity limit and sales window

Need class management inspiration? Visit our [class creation guide](https://docs.crowdwork.com/for-theatres/creating-a-show-or-class).

</details>

***

### Advanced Features

<details>

<summary>💰 Pricing Strategies</summary>

**Navigation**: <mark style="color:blue;background-color:blue;">Dashboard → Shows/Classes → Edit Show/Class</mark>

**Multiple Price Tiers**

1. Select "Multiple Prices" when creating event
2. Add tiers (e.g., General, Student, VIP)
3. Set price and capacity for each
4. Optional: Add passwords for restricted tiers

**Pay What You Want**

1. Enable "Pay What You Want" pricing
2. Set suggested price (optional)
3. Define minimum amount (optional)

**Sales Windows**

*Control when tickets become available:*

1. Set "Sales start at" date/time
2. Set "Sales end at" date/time
3. Leave blank to use theatre defaults

</details>

<details>

<summary>🏷️ Discount Codes</summary>

***Navigation**: <mark style="color:blue;background-color:blue;">Dashboard → Discount Codes → + Create New Discount</mark>*

> **Direct links:** [View Discount Codes](https://crowdwork.com/dashboard/discounts) | [+ Create New Discount](https://crowdwork.com/dashboard/discounts/new)

1. Navigate to [Discount Codes](https://crowdwork.com/dashboard/discounts) section
2. Click "Create New Discount"
3. Choose what the discount applies to:
   * A specific show or class (entire event or individual pricing tiers)
   * All Shows or All Classes
   * A tag, membership tier, or any combination
4. Choose discount type:
   * Percentage off
   * Fixed amount off
   * Free tickets
5. Set usage limits:
   * Total uses
   * Uses per customer
   * Valid dates

💡 **Pro Tip**: Start simple and add complexity as needed. You can always update settings later! When you need more guidance, [see our full Discount Codes page](/for-theatres/setting-up-discount-codes.md).

</details>

<details>

<summary>🎁 Gift Cards</summary>

***Navigation**: <mark style="color:blue;background-color:blue;">Dashboard → Gift Cards</mark>*

> **Direct links:** [Gift Cards Dashboard](https://crowdwork.com/dashboard/gift-cards) | [+ Create New Gift Card](https://crowdwork.com/dashboard/gift-cards/new)

Offer gift cards that customers can purchase and redeem for any show or class:

1. Enable Gift Cards
   * Navigate to [Gift Cards](https://crowdwork.com/dashboard/gift-cards) section
   * Toggle gift cards on for your theatre
2. Set Options
   * Choose preset amounts or allow custom values
   * Customize email delivery message
3. How They Work
   * Customers purchase online or at POS
   * Recipients get an email with their gift card code
   * Codes are entered at checkout to apply balance

💡 **Pro Tip**: Gift cards make great holiday promotions! [See our full Gift Cards guide](/for-theatres/setting-up-gift-cards.md).

</details>

<details>

<summary>⏳ Waitlists</summary>

***Navigation**: <mark style="color:blue;background-color:blue;">Dashboard → Shows/Classes → \[Event Name] → Waitlist Settings</mark>*

> **Direct link:** [View Waitlist](https://crowdwork.com/dashboard/waitlist)

Never turn away a potential customer when events sell out:

1. Enable Waitlists
   * Open any show or class
   * Toggle waitlist collection on
   * Waitlist automatically activates when sold out
2. Managing Waitlisted Patrons
   * View waitlist from event overview page
   * Send invitation emails when spots open
   * Track conversion and demand
3. Why Use Waitlists
   * Capture demand data for future planning
   * Convert waitlisted patrons when cancellations occur
   * Gauge interest for adding more dates

💡 **Pro Tip**: Waitlists turn sold-out events into new revenue opportunities! [See our full Waitlists guide](/for-theatres/setting-up-waitlists.md) or explore [creative waitlist strategies](/the-academy/crowdwork-academy/waitlists-never-turn-away-a-patron.md).

</details>

<details>

<summary>🧑‍🎨 Giving Your Staff Access</summary>

***Navigation**: <mark style="color:blue;background-color:blue;">Dashboard → Users</mark>*

> **Direct link:** [Manage Users](https://crowdwork.com/dashboard/users)

*Perfect for setting up your team with appropriate system access:*

1. Invite Staff Members
   * Enter staff email address in the [Users Dashboard](https://crowdwork.com/dashboard/users)
   * Click "Invite User"
   * They'll receive account creation email
2. Assign Role Levels
   * Box Office: For front desk, ticket checking
   * Producer: Show management and customer data
   * Instructor: Class management only
   * Manager: Full access except financials
   * Admin: Complete system access

💡 **Pro Tip**: Start staff with minimal access - you can always upgrade their role later! For more details on roles and permissions, [see our full Managing Staff guide](/for-theatres/managing-staff-and-users.md).

</details>

***

### **📖 Helpful Links**

*Quick links to a few pages you might find handy...*

**Platform Quick Links:**

* [Dashboard Login](https://crowdwork.com/account)
* [Shows Dashboard](https://crowdwork.com/dashboard/shows)
* [Classes Dashboard](https://crowdwork.com/dashboard/classes)
* [Customers Dashboard](https://crowdwork.com/dashboard/customers)
* [Students Dashboard](https://crowdwork.com/dashboard/students)
* [Analytics (Charts)](https://crowdwork.com/dashboard/analytics) · [Reports](https://crowdwork.com/dashboard/reports)

**Documentation:**

* [Complete Documentation](https://docs.crowdwork.com)
* [Theatre Settings Guide](https://docs.crowdwork.com/for-theatres/customizing-your-theatre-settings)
* [Show Creation Guide](https://docs.crowdwork.com/for-theatres/creating-a-show-or-class)
* [Point of Sale Setup](https://docs.crowdwork.com/for-theatres/setting-up-point-of-sale-pos)
* [Memberships Quick Start Guide](/the-academy/crowdwork-academy/memberships-quick-start-guide.md)
* [Contacting Support](/contacting-support.md)

***

### 🗺️ Navigation Quick Reference

*The quickest way to find what you need...*

<details>

<summary><strong>Class &#x26; Show Management</strong></summary>

> **Direct links:** [Shows](https://crowdwork.com/dashboard/shows) | [Classes](https://crowdwork.com/dashboard/classes) | [Registrations](https://crowdwork.com/dashboard/registrations) | [Tickets](https://crowdwork.com/dashboard/tickets)

* **Create Show/Class**: *Dashboard → Shows/Classes →* [*+ Add New Show*](https://crowdwork.com/dashboard/shows/new)*/*[*Class*](https://crowdwork.com/dashboard/classes/new)<br>
* **Edit Show/Class**: *Dashboard → Shows/Classes → \[Event Name] → Edit*\
  \
  🥕 Read More: [Creating a Show or Class](/for-theatres/creating-a-show-or-class.md)<br>
* **View Class Registrations** (2 options):
  * *Dashboard → Classes → \[Class Name] → Registrations are in the table at the bottom*
    * *→ Click ••• next to an order for more options (details/refunds)*
    * *→ Checkmark that order and select Actions → Edit to modify (exchanges)*
  * *Dashboard → Registrations → At the top, Filter by Class/Dates/ID → Click ••• next to an order for more options*<br>
* **Moving Customers/Students to a Different Class/Show:** *Dashboard → Customers/Students → \[Person Name] → Edit → Select the ticket → Actions → Edit*\
  \
  🥕 Read More: [Managing Exchanges](https://docs.crowdwork.com/for-theatres/managing-exchanges)<br>
* **View Sales Totals**: *Dashboard → Shows/Classes → \[Event Name] → Top of Page has Sales Info*<br>
* **View/Manage Admissions for an Event**: *Dashboard → Shows/Classes → \[Event Name] → View admissions table at bottom of page*\
  \
  🥕 Read More: [Managing Admissions](/for-theatres/managing-admissions.md)<br>
* **Get Email Notifications when a Class/Show is Purchased or Sells-Out:** *Dashboard →* [*Notifications*](https://crowdwork.com/dashboard/notifications) *→* [*+ Create New Notification*](https://crowdwork.com/dashboard/notifications/new)\
  \
  🥕 Read More: [Setting Up Notifications](https://docs.crowdwork.com/for-theatres/setting-up-notifications)

</details>

<details>

<summary><strong>Customer Service Tasks</strong> <em>(Exchanges &#x26; Refunds)</em></summary>

> **Direct links:** [Customers](https://crowdwork.com/dashboard/customers) | [Students](https://crowdwork.com/dashboard/students)

* **Switch Student to a Different Class**: *Dashboard →* [*Students*](https://crowdwork.com/dashboard/students) *→ \[Student Name] → Edit Student → Select the ticket/registration → Actions → Edit*<br>
* **Exchange a Ticket**: *Dashboard →* [*Customers*](https://crowdwork.com/dashboard/customers) *→ \[Customer Name] → Edit Customer → Select the ticket/registration → Actions → Edit*\
  \
  🥕 Read More: [Managing Exchanges](https://docs.crowdwork.com/for-theatres/managing-exchanges)<br>
* **Issue a Refund**: *Dashboard → Customers/Students → \[Person Name] → Edit → Click ••• next to order → Issue Refund*\
  \
  🥕 Read More: [Issuing Refunds](https://docs.crowdwork.com/for-theatres/issuing-refunds)<br>
* **Help a Patron with a Common Issue** *(missing emails, login problems, payment failures, checkout errors)*: Most patron issues can be resolved directly from your Dashboard.\
  \
  🥕 Read More: [Helping Your Patrons](https://docs.crowdwork.com/for-theatres/helping-your-patrons)

</details>

<details>

<summary><strong>Customer Information</strong> <em>(Orders, Profiles &#x26; Custom Checkout Fields)</em></summary>

> **Direct links:** [Checkout Fields](https://crowdwork.com/dashboard/custom-fields) | [Theatre Settings](https://crowdwork.com/dashboard/theatres/0/edit)

* **Collect Phone Numbers from Students/Customers:** *Dashboard →* [*Theatre Details*](https://crowdwork.com/dashboard/theatres/0/edit#section-checkout) *→ Checkout Options → Collect Phone Numbers*<br>
* **Collect Email Newsletters Subscriptions During Checkout**: *Dashboard →* [*Theatre Details*](https://crowdwork.com/dashboard/theatres/0/edit#section-checkout) *→ Checkout Options → Collect Newsletter Opt-Ins*<br>
* **Collect Additional Info During Checkout**: *Dashboard →* [*Checkout Fields*](https://crowdwork.com/dashboard/custom-fields) *→ Edit Fields →* [*+ Add New Checkout Field*](https://crowdwork.com/dashboard/custom-fields/new)\
  \
  🥕 Read More: [Custom Checkout Fields](https://docs.crowdwork.com/for-theatres/custom-checkout-fields)<br>
* **View Data Collected During Checkout** (3 options):
  * *Dashboard → Checkout Fields → Submissions*
  * *Dashboard → Customers/Students → \[Person Name] → Edit → Click ••• next to order → View Custom Submission*
  * *Dashboard → Shows/Classes → \[Event Name] → Click ••• next to an order → View Custom Submission*<br>
* **View Customer/Student Profile Details**: *Dashboard → Customers/Students → \[Person Name] → Profile Details at the top*<br>
* **View Customer/Student Purchase History**: *Dashboard → Customers/Students → \[Person Name] → Orders in the bottom table*

</details>

<details>

<summary><strong>Email Features</strong> <em>(Activity Notifications, Custom Email Text, etc.)</em></summary>

> **Direct links:** [Notifications](https://crowdwork.com/dashboard/notifications) | [Theatre Settings](https://crowdwork.com/dashboard/theatres/0/edit)

* **Add an Opt-in for Email Newsletters During Checkout**: *Dashboard →* [*Theatre Details*](https://crowdwork.com/dashboard/theatres/0/edit#section-checkout) *→ Checkout Options → Collect Newsletter Opt-Ins*<br>
* **Add Custom Information to all Emails**: *Dashboard →* [*Theatre Details*](https://crowdwork.com/dashboard/theatres/0/edit#section-descriptions) *→ Global Show/Class Descriptions*<br>
* **Add Event-Specific Email Text**: *Dashboard → Classes/Shows → \[Event Name] → Edit button → scroll down to Confirmation Email section*<br>
* **Format Descriptions and Emails / Add Images or Embed Videos**: See [Using the Rich Text Editor](https://docs.crowdwork.com/for-theatres/using-the-rich-text-editor)<br>
* **Get Email Notifications on New Purchases or Sold-Out Events**: *Dashboard →* [*Notifications*](https://crowdwork.com/dashboard/notifications) *→* [*+ Create New*](https://crowdwork.com/dashboard/notifications/new) */ Edit an Existing Notification*<br>
* **Find a Customer/Student Email Address**: *Dashboard → Customers/Students → \[Person Name] → Profile Details at the top*<br>
* **Get all Customer/Student Email Addresses**: *Dashboard → Customers/Students → (optionally use the Filters) → Export CSV button*<br>
* **Get all Customer/Student Email Addresses for a Specific Show/Class:** *Dashboard → Tickets/Registrations → Filter by Event/Date → Export CSV button*

</details>

<details>

<summary><strong>Financial Tools</strong> <em>(Fees, Reports, Square, Discounts, Donations)</em></summary>

> **Direct links:** [Analytics](https://crowdwork.com/dashboard/analytics) | [Discount Codes](https://crowdwork.com/dashboard/discounts) | [Payment Plans](https://crowdwork.com/dashboard/payment-plans)

* **Collect Payment While Adding Tickets for a Patron**: *Dashboard → Customers → \[Patron Name] → + Add Tickets button*\
  🥕 Read More: [Adding Tickets for a Patron](/for-theatres/adding-tickets-for-a-patron.md)
* **Accepting Donations**: *Dashboard →* [*Theatre Details*](https://crowdwork.com/dashboard/theatres/0/edit#section-donations) *→ Edit Details button → Donation Options*\
  \
  🥕 Read More: [Setting Up Donations](/for-theatres/setting-up-donations.md)<br>
* **Change How Fees are Handled**:\` *Dashboard →* [*Theatre Details*](https://crowdwork.com/dashboard/theatres/0/edit#section-fees) *→ Edit Details button → Fees → How would you like service fees handled?*
* **Change Square Account**: *Dashboard →* [*Theatre Details*](https://crowdwork.com/dashboard/theatres/0/edit) *→ Update Connected Square Account button*\
  \
  🥕 Read More: [Connecting Your Square Account](/for-theatres/setup-your-theatre-account/connecting-your-square-account.md)<br>
* **View Reports**: *Dashboard → Analytics →* [*Reports*](https://crowdwork.com/dashboard/reports)\
  \
  🥕 Read More: [Getting Started with Reports](https://docs.crowdwork.com/for-theatres/reports-and-analytics)<br>
* **Export Ticket or Registration Data for a Specific Show or Class**: *Dashboard → Tickets/Registrations → Filter by Name → Export to CSV button*<br>
* **Export Your Full Customer or Student List**: *Dashboard → Customers/Students → (optionally use the Filters) → Export CSV button*\
  \
  🥕 Read More: [Exporting Your Data](https://docs.crowdwork.com/for-theatres/exporting-your-data)<br>
* **Export Your Full Order History**: *Dashboard →* [*Orders*](https://crowdwork.com/dashboard/orders) *→ Export to CSV button*\
  \
  🥕 Read More: [Exporting Your Data](https://docs.crowdwork.com/for-theatres/exporting-your-data)<br>
* **Offer Discount Codes**: *Dashboard →* [*Discount Codes*](https://crowdwork.com/dashboard/discounts)\\
* **Create a Bundle of Shows and/or Classes**: *Dashboard →* [*Bundles*](https://crowdwork.com/dashboard/bundles) *→* [*+ Create New Bundle*](https://crowdwork.com/dashboard/bundles/new)\
  \
  🥕 Read More: [Setting Up Bundles](https://docs.crowdwork.com/for-theatres/setting-up-bundles)\
  \
  🥕 Read More: [Setting Up Discount Codes](/for-theatres/setting-up-discount-codes.md)<br>
* **Offer Payment Plans:** *Dashboard →* [*Payment Plans*](https://crowdwork.com/dashboard/payment-plans) *→ Manage Plans →* [*+ Create New Plan*](https://crowdwork.com/dashboard/payment-plans/new) *button*\
  \
  🥕 Read More: [Payment Plans](/for-theatres/setting-up-payment-plans.md)

</details>

<details>

<summary><strong>Marketing Tools</strong> <em>(Email Lists, Discounts, Gift Cards, Website Embeds)</em></summary>

> **Direct links:** [Embeds](https://crowdwork.com/dashboard/embeds) | [Discount Codes](https://crowdwork.com/dashboard/discounts) | [Gift Cards](https://crowdwork.com/dashboard/gift-cards) | [Tags](https://crowdwork.com/dashboard/tags)

* **Embed Full Calendar of All Shows or Classes on My Website**: *Dashboard → Theatre →* [*Embeds*](https://crowdwork.com/dashboard/embeds) *→ Shows or Classes section → Copy calendar widget code*<br>
* **Embed Calendar of Some Shows/Classes on My Website**: *Dashboard → Theatre →* [*Embeds*](https://crowdwork.com/dashboard/embeds) *→ Shows or Classes section → Filter by Tags → Copy calendar widget code*\
  \
  🥕 Read More: [Embedding Widgets](https://docs.crowdwork.com/for-theatres/embedding-a-widget)<br>
* **Sales, Promos and Discount Codes**: *Dashboard →* [*Discount Codes*](https://crowdwork.com/dashboard/discounts)\
  \
  🥕 Read More: [Setting Up Discount Codes](/for-theatres/setting-up-discount-codes.md)<br>
* **Add an Opt-in for My Email List During Checkout**: *Dashboard →* [*Theatre Details*](https://crowdwork.com/dashboard/theatres/0/edit#section-checkout) *→ Checkout Options → Collect Newsletter Opt-Ins*<br>
* **Send a Newsletter, Promotion, or Announcement to Patrons**: *Dashboard → Emails → Campaigns → New Campaign*\
  \
  🥕 Read More: [Email Marketing](https://docs.crowdwork.com/for-theatres/email-marketing)<br>
* **Get Email List of all Customers/Students**: *Dashboard → Customers/Students → (optionally use the Filters) → Export CSV button*<br>
* **Get Email List of Customers/Students for a Specific Show/Class:** *Dashboard → Tickets/Registrations → Filter by Event/Date → Export CSV button*<br>
* **What is the Direct Link to My CrowdWork Website**: *Dashboard → Public Links → Shows/Classes*<br>
* **Track Ad Conversions with Google, Meta, TikTok, etc.**: *Dashboard →* [*Theatre Details*](https://crowdwork.com/dashboard/theatres/0/edit#section-tracking) *→ Custom Tracking Pixels section*\
  \
  🥕 Read More: [Tracking Pixels & Conversion Events](/for-theatres/tracking-pixels-and-conversion-events.md)

</details>

<details>

<summary><strong>Notifications</strong> <em>(Purchase &#x26; Sold-Out Alerts)</em></summary>

> **Direct link:** [Notifications Dashboard](https://crowdwork.com/dashboard/notifications)

* **Get Notified When Someone Makes a Purchase**: *Dashboard →* [*Notifications*](https://crowdwork.com/dashboard/notifications) *→* [*+ Create New Notification*](https://crowdwork.com/dashboard/notifications/new) *→ Select "Purchase" trigger*<br>
* **Get Alerts When an Event Sells Out**: *Dashboard →* [*Notifications*](https://crowdwork.com/dashboard/notifications) *→* [*+ Create New Notification*](https://crowdwork.com/dashboard/notifications/new) *→ Select "Sold Out" trigger*\
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  🥕 Read More: [Setting Up Notifications](https://docs.crowdwork.com/for-theatres/setting-up-notifications)

</details>

<details>

<summary><strong>Theatre Settings</strong> <em>(Your Account Details, Fees, Your Links)</em></summary>

> **Direct link:** [Theatre Settings](https://crowdwork.com/dashboard/theatres/0/edit)

* **Change My Theatre Name/Email/Logo/other**: *Dashboard →* [*Theatre Details*](https://crowdwork.com/dashboard/theatres/0/edit#section-general) *→ Edit Details button*<br>
* **Change My Theatre Subdomain**: [Contact Support for help on this.](/contacting-support.md)<br>
* **Change How Fees are Handled**:\` *Dashboard →* [*Theatre Details*](https://crowdwork.com/dashboard/theatres/0/edit#section-fees) *→ Edit Details button → Fees → How would you like service fees handled?*\
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  🥕 Read More: [Customizing Your Theatre Settings](/for-theatres/customizing-your-theatre-settings.md)<br>
* **What is the Link to My Shows/Classes Website**: *Dashboard →* [*Public Links*](https://crowdwork.com/dashboard/public-links) *→ Shows/Classes*

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<details>

<summary><strong>Website Integration</strong> <em>(Embed Calendars or Cards on Your Website)</em></summary>

> **Direct link:** [Embeds Dashboard](https://crowdwork.com/dashboard/embeds)

* **Embed Full Calendar of All Shows or Classes**: *Dashboard → Theatre →* [*Embeds*](https://crowdwork.com/dashboard/embeds) *→ Shows or Classes section → Copy calendar widget code*<br>
* **Embed Calendar of Some Shows/Classes**: *Dashboard → Theatre →* [*Embeds*](https://crowdwork.com/dashboard/embeds) *→ Shows or Classes section → Filter by Tags → Copy calendar widget code*\
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  🥕 Read More: [Embedding Widgets](https://docs.crowdwork.com/for-theatres/embedding-a-widget)

</details>

***

### Getting Help

Need help? Our support team is always here for you! [Contact Support](/contacting-support.md) through your Dashboard or email [support@crowdwork.com](/contacting-support.md)

**Love CrowdWork?** Know a fellow theatre that could benefit? [Share our referral program](https://crowdwork.com/referral) and help more independent theatres discover us!
