πŸ“€Exporting Your Data

Learn how to export your sales data, patron lists, tickets, registrations, and checkout field submissions from your CrowdWork dashboard.

CrowdWork lets you export your data as CSV files from several places in the dashboard β€” for accounting, mailing lists, attendance records, and more. This page covers all the available exports and where to find them.

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This guide is for venues and ticket sellers. If you are a customer looking to remove your data, please contact our support team from the email address associated with your account.


Exporting Tickets or Registrations

You can export a list of all tickets or registrations for a specific show or class, including patron names, email addresses, ticket tiers, order dates, and custom checkout field responses.

Direct links: Tickets Dashboardarrow-up-right | Registrations Dashboardarrow-up-right

To export tickets or registrations for a specific event:

  1. Go to Dashboard β†’ Shows (or Classes) and click on the event name

  2. Use the Filter By Name dropdown to select a specific event.

    1. Optionally, use the Filter By Date dropdown to select a specific occurrence, or leave as-is to include all

    2. Optionally, use the Date Range options to filter by Date Purchased or Event Dates

  3. Click the Export CSV button

The downloaded file includes each patron's name, email address, ticket tier, order date, status, and any custom checkout field responses collected at checkout.


Exporting Your Customer or Student List

You can export your full patron list β€” or a filtered subset β€” as a CSV. This is useful for newsletters, mailing lists, and patron outreach.

Direct links: Customers Dashboardarrow-up-right | Students Dashboardarrow-up-right

To export all customers or students:

  1. Go to Dashboard β†’ Customers (or Students)

  2. Optionally use the Filters to narrow results by date, event, or other criteria

  3. Click the Export CSV button

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Customers vs. Students: Customers are patrons who have purchased show tickets. Students are patrons who have registered for classes. Each has its own list and export. If you need both, export them separately and combine as needed.


Exporting Custom Checkout Field Submissions

If you collect additional information from patrons during checkout using Custom Checkout Fields, you can export all responses from the Submissions page.

Direct link: Checkout Field Submissionsarrow-up-right

  1. Go to Dashboard β†’ Checkout Fields β†’ Submissions

  2. Optionally filter by field or event

  3. Click the Export CSV button

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Viewing Sales Reports and Analytics

For a visual overview of your sales performance β€” revenue totals, ticket counts by show, and trends over time β€” use the Analytics dashboard.

Direct link: Analytics Dashboardarrow-up-right

Go to Dashboard β†’ Analytics to view your sales reports and charts. Analytics access is available to Admin users by default, and can be granted to other users through Custom Permissions.

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Need to share analytics access? You can give a board member or stakeholder read-only access to your Analytics without sharing any other data. See Custom Permissionsarrow-up-right for details.


Quick Reference

What You Want to Export
Where to Go

Tickets for a specific show

Dashboard β†’ Shows β†’ [Show Name] β†’ Admissions β†’ Export CSV

Registrations for a specific class

Dashboard β†’ Classes β†’ [Class Name] β†’ Admissions β†’ Export CSV

All customers (show ticket buyers)

Dashboard β†’ Customers β†’ Export CSV

All students (class registrants)

Dashboard β†’ Students β†’ Export CSV

Custom checkout field responses

Dashboard β†’ Checkout Fields β†’ Submissions β†’ Export CSV

Sales reports and revenue totals

Dashboard β†’ Analytics


Task
Where to Find It

View sales charts and revenue reports

Collect additional info from patrons at checkout

Manage who can access exports and analytics

Give a stakeholder analytics-only access

View and manage individual admissions

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